Make sure to double-check that you have the correct account info by logging into Office and checking for the license you want to activate with
If you get an ‘unidentified developer’ error, try opening the file by holding Control + clicking the file > Open pkg file from your Mac’s Downloads folder. Download the Microsoft Office License Removal Tool.If you’re uninstalling the MS Office apps with no intention of reinstalling them later, i.e quit out of all Office apps, or if you’ve already uninstalled MS Office, go to the next step.If you’re looking for subscription features and your version is using a Microsoft 365 subscription license, then you don’t need to do the rest of these steps.
Follow these steps to remove MS Office license files from your Mac.